University of California, San Diego
Management Science

University of California, San Diego
Pure Mathematics

Software Development Manager
Amazon |
• Built highly available, distributed web services for video downloads on Prime Video iOS, Android, and Fire Tablet • Managed four Software Development Engineers, one Software Development Engineer in Test, and one QA engineer • Increased product reliability by 40% through software redesign and operational excellence • Drove the migration of mobile logic to backend services, enabling faster iteration and consistency across platforms • Designed and developed compliant systems to meet data access and retention policies • Led bi-weekly org-wide candidate recruiting meetings, conducting phone screens and on-site interviews

Senior Product Manager
Microsoft |
• Led governance platform features for Microsoft Teams enterprise admins, combining strategy, execution, and cross-functional research to scale adoption for over 300M users • Conducted discovery research and interviews with customers and marketplace partners to identify pain points, prioritize opportunities, and validate prototypes • Led product strategy and roadmap for admin app governance, balancing customer needs with legal, privacy, security • Redesigned app access and deployment for over 300M Teams users, providing simplicity, trust, and zero disruptions • Shipped PowerShell automation to scale enterprise governance, with 100K monthly transactions in first two months • Partnered with over 15 product and engineering teams to define and ship the Microsoft AI assistant, M365 Copilot Chat, to over 100M free Teams users • Created KPIs and experiments that helped inform business goals, quantify adoption, and iterate with improvements • Integrated Microsoft Defender for Cloud Apps to enable proactive security assessments and compliance monitoring for third-party applications • Designed AI-powered data insights to enable admins to govern, assess impact, and derive trends from app usage • Presented strategy documents and customer evidence to executives and partner organizations to build consensus • Wrote product requirements and go-to-market plans to guide product development and stakeholder onboarding • Mentored Product Manager new hires and vendors, and drove team training and culture • Collaborated with marketing and field teams to conduct enablement workshops and speak at public conferences

Senior Technical Program Manager
Amazon |
• Managed a lab of iOS, Android, and Fire Tablet mobile devices used across Amazon for automated testing • Managed seven Software Development Engineers, one QA Engineer, and one Support Engineer • Developed internal tools for mobile app test automation: (1) SDK and (2) web UI to remotely control Android devices, (3) libraries to test the Amazon iOS and Android apps, (4) migrate the local device lab to AWS

Technical Program Manager
Amazon |
• Technical lead for the Amazon Shopping iOS and Android mobile app platforms, serving millions of customers globally • Scaled the app development and release process for 100+ engineering teams and 1,000+ commits per month • Managed two Technical Program Managers across iOS and Android, unifying development and release processes • Reduced the app release cadence from 6 weeks to 2 weeks, in one year through process only with CI/CD • Reduced crash rates to the lowest in the app lifetimes: from 6% to 0.01% of app starts • Drove projects impacting all teams, including annual OS upgrades, security updates, and platform changes • Created a Code Review Bar Raiser program to improve the quality of app changes, certifying 24 software engineers

Software Development Engineer
Amazon |
• Technical lead for six Software Development Engineers developing the Amazon Shopping Android app platform • Technical contact for cross-functional teams developing the Amazon Shopping app, e.g. Amazon Fresh, Prime Video

Software Engineer
ViaSat |
• Developed algorithms and frontend software applications for satellite resource management • Built Information Assurance: public key infrastructure, authentication, user roles and management, audit logging • Managed seven undergraduate interns on the UX design and implementation of a GUI application